Last Updated: April 29, 2026
1. Introduction
WATERPIK (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
2. Information we collect
We collect the following types of personal information:
- Identity and contact data: Name, billing/shipping address, email address, phone number.
- Payment data: Credit/debit card details or PayPal information (processed by third‑party payment processors; we do not store full card numbers).
- Order data: Products purchased, order date, amount, shipping status.
- Technical data: IP address, browser type, device type, cookies, and browsing behavior.
3. How we collect your information
We collect information when you:
- Place an order or create an account
- Contact our customer service team
- Subscribe to our email updates
- Browse our website (via cookies and similar technologies)
4. How we use your information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and provide customer support
- Prevent fraud and improve our website security
- Send marketing emails (you may opt out at any time)
- Comply with legal obligations
5. Information sharing
We do not sell your personal information. We may share your data with:
- Service providers: Shipping carriers (USPS, UPS, FedEx), payment processors (Stripe, PayPal), and email platforms.
- Legal authorities: When required by law or to protect our rights.
6. Cookies and tracking
Our website uses essential, functional, and analytics cookies to improve your experience. You can manage cookies through your browser settings.
7. Data security
We use SSL encryption on all checkout pages and follow industry standards to protect your data. However, no online transmission is 100% secure.
8. Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Restrict or object to certain data processing
To exercise these rights, email us at info@waterpik.cyou.
9. California privacy rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of your information (we do not sell your data). Contact us at info@waterpik.cyou to make a request.
10. Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will change accordingly. Continued use of our website means you accept any updates.
12. Contact us
For privacy‑related questions:
Email: info@waterpik.cyou
Address: 13000 Aurora Close, Nevada City, CA 95959, United States
Phone: +1 (530) 575-8989